Mobile Phone Repairs Online

Select Your Phone Brand

Booking online phone repairs is easy-peasy with Timpson. Simply select your brand below, find your phone and then choose the repair you need. Scroll down for more info on the repairs we offer!

 


How Online Repairs Work

Don't panic if you can't make it into a Timpson store, our online repair service makes it easy for everyone to get their devices fixed.

Order onlineOrder online

STEP 1

Order Repairs Online 

Find your device. Choose your repair. Place your order.

Post it to usPost it to us

STEP 2

Post Your Device

Package up your device and post it to our repair specialists.

Delivered to your homeDelivered to your home

STEP 3

Get Your Device Back

We’ll send your fixed device back to your doorstep within 3-5 working days.


Our Repairs

Whoops! Don’t worry, accidents happen. Timpson offers a huge range of phone and tablet repairs, so here are just a few examples of the issues we can fix…

Broken Screens

Battery and charging issues

Diagnostics device issue

Microphone and speaker faults

Faulty cameras

Software issues

Water damage

... and much more!

Why Choose Timpson?

Quality Parts

We only use the very best parts for all of our repairs.

quality partsquality parts

Express Repair

Our fastest in-store repairs can be completed in just 30 minutes.

Express RepairExpress Repair

Lifetime Guarantee

Get a lifetime warranty when your device is repaired by us.

Lifetime guaranteeLifetime guarantee

No fix, no fee

If we can't fix it, then you won't be charged.

No fix, no feeNo fix, no fee

FIND YOUR NEAREST STORE


ONLINE DEVICE REPAIRS


Need help? Get in touch!

Contact us if you can’t find your device listed or have any other queries about our phone repair service. Just fill out the form below and we’ll get back to you as soon as we can!

 

Your Details


Tell Us About Your Device


Frequently Asked Questions

 

Q: How much are your repairs?

A: This depends on the make and model of device. Your nearest store will be able to quote you on prices if you can’t find it on the website.

Q: Which Apple models can you repair?

A: We repair all Apple models from iPhone 5 to the 12Pro and we also offer glass back replacements.

Q: Which Samsung models can you repair?

A: We repair most Samsung models from Samsung A10 to Samsung S21.

Q: Do you repair Huawei phones?

A: Yes, we repair most Huawei models up to and including P40 and P40 Pro.

Q: Do you replace glass on Apple Watches?

A: Yes, we do Apple Watch glass replacement up to 4th Generation.

Q: Will you delete my Documents?

A: No, we do not delete documents.

Why do you need my device passcode?

The device passcode is required for testing the device before and after the repair, to make sure we’ve done the job properly! This simply involves testing the device, and at no time will your personal data be accessed. We do not require passcodes for Samsung devices and instead require your IMEI code. 

Where do I send my device for repair?

When booking your repair online, you’ll need to package up your device with a printout of your order confirmation. Please send your device to the following address: Tech Centre, PO Box 351, Manchester, M22 2EZ.

Samsung devices are repaired by Samsung-trained engineers at a different state-of-art facility, so please send these to: Timpson Repairs, c/o TMT First BAY 2, Holditch House, Holditch Road, Newcastle Under Lyme, Staffordshire, ST5 9JA.

What should I do before sending my device?

We always recommend backing up your device and then restoring it to factory settings (if you can’t share the passcode) before sending it for repair. This is an essential requirement for all Samsung devices. 

Can I still get support after the repair is completed?

Yes, of course! Please contact our support team with any queries following your repair.

Contact Us
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