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    Great Quality
    All work completed with care.
  •  
    Amazing service
    Friendly, trained colleagues to help you.
  •  
    Fast work turnaround
    While you wait for many services!
  •  
    Lifetime guarantee
    Available on watch and car key batteries.

Most of our shops are open again

Search re-opened shops


For your safety, and for the safety of our colleagues, we have strict social distancing measures in place and look forward to serving you again soon.



Your location

Most of our shops are now open:

Search for a re-opened shop near you and check out our FAQs about the social distancing measure we have taken here:

Re-opened shops


Our web shop is open here:
Shop online


And our mobile locksmiths are also available:
Visit our locksmiths website

A message from James Timpson

We have now reached an important point for our company when the majority of our shops are open for business once again. Our family business has been trading since 1865, this includes two World Wars. So, of course, we were keen to re-open as soon as possible. But we have reopened slowly and carefully and the steps we have put in place ensure that our customers and colleagues are as safe as possible.

In our re-opened shops you will still be greeted by my amazing colleagues and a warm smile.

All of our colleagues are being paid in full while they are furloughed, and I would like to put on record how brilliant they have been during this crisis. There are 5,500 colleagues in our family and everyone has stood up to the mark.

James Timpson

CEO, Timpson Group

Mystery Shopper


It is important for us to hear what you think of our service. We are happy to take praise when we have amazed you and big enough to take criticism when we have messed up. Over to you…

Simply search for the shop you visited by entering postcode, town or city above and then leave us a review.

As a "Thank you" we will email you a voucher for a discount off your next shop with us.















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Contact Details


Thanks for being a mystery shopper!

It is important for us to hear what you think of our service. We are happy to take praise when we have amazed you and big enough to take criticism when we have messed up. Over to you…

You are reviewing:


How did you rate the service out of 10?

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If you want to make a comment please use this box


Did you use our dry cleaning or laundry service?


Contact Details


Thank you so much for being a Snappy Snaps Mystery shopper. If you have left contact details, we may get in touch to discuss your feedback. If appropriate, one of our Area Managers will contact you shortly. Whatever comments you have made will be added to our weekly report. We do look at all the scores and comments every Friday to try and learn lessons or celebrate success. As a thank you for your feedback we have emailed you a voucher for a 10% discount on your next shop in-store. Best Wishes, James Timpson CEO, Timpson Group

Thank you for giving us your feedback. We will follow up on this as soon as possible.

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