We’re a family-run business that believes in developing, supporting and investing in our amazing colleagues.
Excellent training & support
From day one, colleagues begin a comprehensive training scheme to learn the skills required. It takes around 16 weeks to master the basics, but training is ongoing.
Outstanding career progression
We prefer to promote within our business, so you’ll be given the training, encouragement and opportunity to progress your career. All senior managers started out in our shops!
Opportunities for everyone
Forget about qualifications, we look for colleagues with great personalities. We offer opportunities to people of all backgrounds, including ex-offenders and other marginalised groups who struggle to find work.
Enjoy incredible benefits at Timpson
Timpson is recognised as one of the best places to work in the UK, and we’re famous for our outstanding colleague benefits!
Bonuses & Discounts
Including fantastic bonus schemes, up to 90% off discounts, and friends & family discounts.
Holidays & Celebrations
We offer free holiday homes, extra days off for birthdays, bonuses for getting married, and more!
Rewards & Prizes
Enter our weekly £1000 lottery, win Timpson scratch cards and enjoy other cash rewards!
Dreams Come True
Every year, we spend over £500K to make dreams come true for our colleagues.
Looking after colleagues is our number 1 priority
Every colleague has access to mental, physical and financial wellbeing support. It’s our most important business commitment, and it always will be.
We want all colleagues to feel their very best, so we offer tools and resources that help colleagues when they need it the most, including:
Confidential counselling
Free counselling helpline
Doctor home visits
Private medical care
Financial support
Free flu jabs
Stop-smoking incentives
Learn all about upside down management
We flipped our management structure upside down, which gives our branch colleagues total authority to do whatever it takes to amaze our customers.
We call this ‘upside down management', where everyone in the business is there to support our branch colleagues to best serve our customers.
In short, we trust our colleagues to run our business as they see fit. We conduct a ‘happy index’ every year, which lets us know what our colleagues really think about how our business is being run and how they are being treated. This is crucial in our understanding of our colleagues and is reviewed by the Board every year to ensure we are looking after our people properly.