iPad & Tablet Repairs

Yes, it’s worth repairing your current tablet, especially as newer tablets can be a little more costly nowadays. As a general rule - if it costs more to replace, then stick with repairing your current tablet instead. Plus, you won’t have to faff around with transferring all of your data!

A tablet can last anywhere between three to four years, though this can vary depending on how often it’s used. If you notice end-of-life signs, it’s worth repairing what could be the issue. Typically, this is the battery, software issues or something more technical. Fortunately, we run a full diagnostic which can bring up hidden issues which may not seem obvious upon inspection.

Once it’s arrived at our Tech Centre, your fixed device will be returned back to you within 2-5 working days. Samsung repairs have a lead time of 3-5 working days and come with free insured return postage.  

Standard device repairs can be done in under an hour, but more complex fixes can take longer.

No, our stores offer a walk-in service, so there is no need to book an appointment in advance.

Yes, all of the parts we are using come with a lifetime guarantee (battery and charging port with one year). Please be aware that, just like most other third-party repair services, this could void the manufacturer’s warranty.

All Samsung repairs come with a new 12-month Samsung warranty, while the waterproof IP rating will also be reinstated. 

In the unlikely event our expert technicians are unable to fix your device, you won’t be charged for the repair service.

The device passcode is required for testing the device before and after the repair, to make sure we’ve done the job properly! This simply involves testing the device, and at no time will your personal data be accessed. We do not require passcodes for Samsung devices and instead require your IMEI code. 

When booking your repair online, you’ll need to package up your device with a printout of your order confirmation. Please send your device to the following address: Timpson Tech Centre, Cranoe House, 6 Claverton Road, Roundthorn Industrial Estate, Manchester, M23 9FT.

Samsung devices are repaired by Samsung-trained engineers at a different state-of-art facility, so please send these to: Timpson Repairs, c/o TMT First BAY 2, Holditch House, Holditch Road, Newcastle Under Lyme, Staffordshire, ST5 9JA.

We always recommend backing up your device and then restoring it to factory settings (if you can’t share the passcode) before sending it for repair. This is an essential requirement for all Samsung devices. 

Yes, of course! Please contact our support team with any queries following your repair.