How can we help you?

Here at Timpson we take Customer Service very seriously.  All of our colleagues are given full training, but sometimes things do go wrong.  If you need to ask us a question we're here to help. 
Our stores are open to provide essential services to the local communities we serve. We still have hygiene and social distancing measures, but we are still providing you with great service while keeping all of our staff and customers as safe as possible. We look forward to serving you again!

Frequently Asked Questions

If you need to contact us about an order or another query please:

Contact Customer Support


I need help with an online order

For help with orders placed on this website please check out our FAQs here or

Contact Our Web Shop


Timpson House

We support our customers and the colleagues working throughout The Timpson Group from:
Timpson House, Claverton Road, Wythenshawe M23 9TT


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