Our Colleagues

We know that as long as we employ great colleagues and we look after them well, they’ll provide our customers with amazing service.

Timpson is all about great service by great people

It’s just how we do things around here. Every day, our “upside down management” style supports colleagues to be their very best.

Trusting

Every colleague has the freedom and authority to do whatever they can to amaze our customers.

Inclusive

We recruit solely on personality, so our inclusive culture welcomes people of all backgrounds. 

Supportive

Every single part of our business is designed to support the colleagues in our shops.

We treat everyone like part of the family

We’ve won awards in recognition of putting colleagues first and rewarding them!

Casual Interview

Instead of difficult questions & presentations, we keep things simple with more relaxed and informal interviews. This lets your personality shine through, and that’s what we really care about.

Excellent Training

From day one, you’ll learn the skills required to offer all our services. It takes around 16 weeks to master the basics, but training is an ongoing process (especially when we keep offering exciting new services!).

Career Progression

All senior managers started their careers working in our shops. We promote within our business, and you’ll be given the training, encouragement and opportunity to fulfil your potential.


Diversity & Inclusion

We’re building a truly inclusive culture that makes everyone feel welcome, offers equal opportunities and celebrates our colleagues’ unique personalities and backgrounds.

Our gender pay gap reports

Every year, we publish our gender pay gap reports for the biggest Timpson Group brands. These reports cover salaries, bonuses and the percentage of male and female colleagues in each pay quartile.

Most importantly, the reports help us find opportunities to improve gender diversity across every level of our business. You can see the most recent report below, along with previous annual reports dating back to 2017.

2023/24 Report - DOWNLOAD
2022/23 Report - DOWNLOAD
2021/22 Report - DOWNLOAD
2020/21 Report - DOWNLOAD
2019/20 Report - DOWNLOAD
2017/18 Report - DOWNLOAD
2017/16 Report - DOWNLOAD

Interested in joining us? Take a look at our vacancies near you.

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