FREQUENTLY ASKED KEY QUESTIONS
DO YOU HAVE ANY OFFERS?
Yes, with selected keys we have a ½ price key deal. Please ask in store for details
HOW MUCH IS IT TO CUT A KEY?
Keys can vary significantly depending on type and security procedures. Please pop into your nearest branch and our colleagues will be able to give you a price and show you the options.
HOW LONG DOES IT TAKE TO CUT A KEY?
We have wide range of keys available on all branches. In most cases we can copy your keys accurately in just a few minutes
CAN YOU ONLY CUT A KEY FROM THE ORIGINAL?
So long as you have a working key we should be able to copy it for you. Its doesn’t haver to be an original
MY HOUSE KEY HAS SNAPPED IN HALF, WILL YOU STILL BE ABLE TO CUT ME A NEW ONE?
Yes we often can, just bring both parts of the key to your local Timpson and they should be able to cut you a new one.
IF I HAVE ANY ISSUES WITH MY NEWLY CUT KEY WHAT SHOULD I DO?
All Timpson keys are guaranteed, please pop it back into the nearest Timpson where we will happily cut you a replacement
DO ALL TIMPSON SHOPS CUT THE SAME KEYS?
No, some branches have specialist equipment. For more info please click here to see what we can offer in your local branch. If you don’t find what you are looking for please pop in or call your nearest branch, our colleague will be happy to help.
I HAVE BEEN TOLD THAT MY KEY IS A SECURITY KEY, CAN YOU COPY THOSE?
We can do most security keys. Some can be cut in our branches, but others may need to be ordered from our Key Technology Centre. Some security keys will need you to provide ID, proof of address and a letter of authority. Please speak with your local branch for more information
CAN YOU CUT MY KEY FROM ITS NUMBER?
In almost every case we can, from cabinet keys to high security restricted keys. Please pop into or call your nearest Timpson where our colleague will be happy to help you.
CAN I BRING IN MY OWN KEY TO BE CUT?
All of our keys are quality checked to ensure you can rely on them unlike some available to buy online. To ensure you can leave us with a key that will work every time we suggest using our own blanks.
I HAVE JUST MOVED HOME, CAN YOU CHANGE MY LOCKS?
We can. Please call Timpson Locksmiths on 08000187187 who will be happy to help. We can also carry out a free security assessment during the visit.
WHAT SHALL I DO IF MY KEY GETS STUCK/BROKEN IN MY LOCK?
Please call Timpson’s locksmith on 08000187187 and they will be able to assist you.
DO YOU CHANGE CAR KEY BATTERIES?
Yes, all Timpson branches can change your car key battery whilst you wait. We offer a lifetime guarantee option
DO YOU DO REPLACEMENT CAR KEYS?
Yes we do. Please click here to see if we can copy your key.
MY CAR KEY HAS COME APART; CAN YOU FIX IT?
All Timpson branches have the facility to replace car key shells, repair common key faults across all of our branches. Most makes and models are kept in stock so can be repairs while you wait.
THE BUTTONS ON MY CAR REMOTE DO NOT WORK ANYMORE. CAN YOU FIX THEM?
In most casses yes, pop into your local branch and our colleagues will advise if new buttons can be fitted to your remote. This can be done while you wait.
CAN YOU CHANGE MY CAR KEY TO A FLIP KEY?
Often we can, please pop your key into the nearest Timpson and we will see if it’s available for your car
DO YOU DO GATE/GARAGE REMOTES?
Yes we have an extensive range including many manufacture originals. We do not keep these in in branch, but we can match up most models for next day collection.
I HAVE LOCKED MY CAR KEY IN MY CAR, CAN YOU GET IT OUT?
We cannot but our partners at The AA will be happy to help. Please click here to arrange a visit
DO YOU SELL LOCKS?
Yes but we keep limited stock in our branches. Please pop into one of our shops and we can go through our catalogues with you to source the correct lock.
I WANT SEVERAL PADLOCKS BUT THE SAME KEY FOR ALL OF THEM. IS THIS POSSIBLE?
Yes, we have a wide variety of padlocks that can use the same key. Our colleagues in the branch will be able to help you to order the correct one for your price and needs.
DO YOU DO KEYLESS ENTRY OR PROXIMITY FOBS?
Yes, however these fob machines are only located in certain shops so please click here to find the nearest branch who can help you.
CAN YOU OFFER A KEY CUTTING ACCOUNT?
Yes we have many customer who need keys cut regularly and want an quick service they can rely on for their colleagues to use. Please free to get in touch with our customer care team on 0161 946 6219